Privacy Policy

The entity responsible for processing personal data is:

• Nazaré Qualifica, E.M.
• Tax ID (NIPC): 507 571 053
• Registered office: Bairro dos Pescadores, Rua B, No. 2 A, 2nd Floor, 2450-115 Nazaré, Portugal
• Phone: +351 262 550 010
• Email: privacidade@nazarequalifica.pt

The processing of your personal data is governed by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation — GDPR), and by Portuguese Law No. 58/2019 of August 8, which ensures the implementation of the GDPR in the Portuguese legal framework.

We may collect the following personal data, depending on the context of interaction:

• Full name
• Email address
• Phone number
• Billing and/or delivery address (for online store purchases)
• Tax identification number — NIF (for invoicing purposes)
• Browsing data (cookies, IP address, browser type, pages visited)
• Payment data (processed directly by Easypay, not stored by NQ)

The collected data is used for the following purposes:

• Responding to contact requests and providing information
• Processing and shipping orders placed in the online store
• Issuing invoices and complying with tax obligations
• Sending information about events, news and promotions (only with prior consent)
• Improving browsing experience and website usability
• Anonymized statistical analysis of website traffic
• Complying with legal and regulatory obligations

The processing of personal data is based on the following legal grounds, pursuant to Art. 6 of the GDPR:

• Consent of the data subject (Art. 6(1)(a)) — for sending commercial communications and non-essential cookies
• Performance of a contract (Art. 6(1)(b)) — for processing online store orders
• Compliance with legal obligation (Art. 6(1)(c)) — for tax and accounting obligations
• Legitimate interests (Art. 6(1)(f)) — for service improvement and website security

When processing is based on consent, it shall always be freely given, specific, informed and unambiguous. You may give your consent through clear affirmative actions, such as filling in forms, subscribing to newsletters, or accepting optional cookies. Consent may be withdrawn at any time, without affecting the lawfulness of processing carried out based on previously given consent. To withdraw consent, contact us at privacidade@nazarequalifica.pt or use the preference management options available on the website.

Personal data is retained for the period strictly necessary for the purposes for which it was collected:

• Contact data (forms): deleted after responding to the request, or retained for 12 months with user consent
• Order data: retained for 10 years to comply with tax obligations (Art. 52 of the Portuguese VAT Code)
• Browsing data (cookies): as defined in the Cookie Policy
• Data for commercial communications: retained until consent is withdrawn

Your data may be shared with the following categories of entities, exclusively to the extent necessary for the purposes described:

• Easypay, S.A. — online payment processing (MB Way, Multibanco, Visa/Mastercard)
• Carriers — for order shipping (name, delivery address, phone number)
• Google Analytics — anonymized web traffic analysis (non-identifiable data)
• Portuguese Tax Authority — for compliance with tax obligations
• Web hosting service providers — servers located in the EU

We do not sell, rent or share your personal data with third parties for direct marketing purposes without your express consent.

Under the GDPR (Articles 15 to 22), you have the right to:

• Access your personal data (Art. 15)
• Rectify inaccurate or incomplete data (Art. 16)
• Request erasure of data ("right to be forgotten") (Art. 17)
• Restrict the processing of data (Art. 18)
• Data portability to another controller (Art. 20)
• Object to the processing of data (Art. 21)
• Not be subject to automated decision-making, including profiling (Art. 22)

To exercise any of these rights, contact us at privacidade@nazarequalifica.pt. We will respond within 30 days. If you believe your rights have not been respected, you may file a complaint with the Portuguese Data Protection Authority (CNPD): Av. D. Carlos I, 134 – 1st Floor, 1200-651 Lisbon | Phone: +351 213 928 400 | Website: www.cnpd.pt

NQ may send you commercial communications (newsletters, promotions, event information) only with your prior and express consent (opt-in). Communications will always include an unsubscribe link (opt-out), allowing you to stop receiving them immediately and free of charge. Unsubscribing will not affect the lawfulness of processing carried out until that point.

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, alteration or destruction, including:

• Encrypted communication via HTTPS/TLS across the entire website and online store
• Payments processed by Easypay in compliance with PCI DSS
• Data access limited to authorized personnel, based on the need-to-know principle
• Regular backups on servers located in the European Union
• Continuous monitoring of access and intrusion attempts

To exercise your rights, clarify questions or submit suggestions about this Privacy Policy, contact us:

• Email: privacidade@nazarequalifica.pt
• Address: Bairro dos Pescadores, Rua B, No. 2 A, 2nd Floor, 2450-115 Nazaré, Portugal
• Phone: +351 262 550 010